Closerly (“we”, “our”, “us”) respects your privacy. This Privacy Policy explains how information is collected, used, and protected when you use the Closerly mobile application (“App”). By using Closerly, you agree to the practices described in this policy.
Key Points
- We collect limited info like name and email via Google Sign-In or Apple Sign-In.
- Real-time gameplay data (messages, answers) is NOT stored permanently.
- Anonymous technical data is used to improve app performance and stability.
- Data is shared only with trusted service providers like Firebase for app operation.
- You can request account deletion at any time in the app.
1. Information We Collect
A. Information You Provide
- Name and email address when you sign in using Google or Apple authentication.
- Room codes used to create or join private couple rooms.
- User preferences such as selected game levels or settings.
- We do not collect messages, answers, or game responses outside of real-time gameplay. These remain private between partners and are not stored permanently.
B. Automatically Collected Information
We collect limited technical data to improve the app:
- Device type and operating system
- App usage events
- Crash logs
- Anonymous analytics data
This data is collected through Firebase Analytics and Firebase Crashlytics.
2. How We Use Your Information
We use collected information to:
- Provide and operate real-time couple rooms
- Authenticate users
- Maintain app functionality
- Improve performance and stability
- Detect bugs and crashes
- Communicate important updates if necessary
We do not use your data for advertising or marketing tracking.
3. Data Sharing
We do not sell, rent, or trade your personal data.
Data may be shared only with trusted service providers necessary to operate the app:
- Google Firebase (authentication, analytics, crash reporting)
These services follow strict security and privacy standards.
4. Data Storage and Security
We implement industry-standard security measures to protect your information. Private couple room data is transmitted securely and not stored after gameplay ends.
5. Account Deletion
You have the right to delete your account and all associated data at any time. This action is permanent and irrevocable.
How to Delete Your Account:
- In-App: Go to Settings > Delete Account to permanently remove your data.
Data Removed: Account profile (Name, Email), game history, room connections, and preferences. Some anonymized technical logs may remain briefly for system stability but cannot be linked back to you.
6. Subscriptions & Payments
Payments are processed securely by:
- Google Play Store (Android)
- Apple App Store (iOS)
We do not store your payment information on our servers.
7. Age Requirement
Closerly is intended for users 18 years and older. We do not knowingly collect data from minors.
8. Your Rights
You may:
- Request deletion of your account data (see Section 5)
- Withdraw consent for analytics collection by uninstalling the app
To request data removal manually, contact us at: riekapps@gmail.com
9. Third-Party Services
Closerly uses:
- Google Sign-In
- Apple Sign-In
- Firebase Analytics
- Firebase Crashlytics
These services may collect data as described in their own privacy policies.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted inside the app or on our website.
11. Contact Us
If you have any questions, contact:
Riek Apps
📧 riekapps@gmail.com